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Device is Frozen

Support - System Performance and UpdatesSystem Performance and Updates

If your display doesn’t respond, you might need to force restart your device. Follow these steps:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until the device restarts.
  • iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.
  • iPhone 7, iPhone 7 Plus: Press and hold both the Side button and the Volume Down button for at least 10 seconds, until you see the Apple logo.
  • iPad with Home button, iPhone 6s or earlier: Press and hold both the Side (or Top) button and the Home button for at least 10 seconds, until you see the Apple logo


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FAST DELIVERY*
Recorded delivery
UK Phoneline
We're here to help
€150M+ SOLD
That's a lot of gadgets
Interest Free Options
Choose Klarna or PayPal
Loved by customers
Rated Excellent on Trustpilot