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What happens when we refurbish iPhones?

At The iOutlet we take pride in refurbishing every iPhone we sell to the highest of standards.

The iPhone refurbishing process begins as soon as we receive your recycled iPhone through the door.

Cleaning and grading your iPhone

Firstly we clean, inspect and cosmetically grade each device, we use a A-C grading criteria to help keep things simple and clear.

iPhone testing

After cleaning and grading, the device is put into testing where our team of trained technicians will connect the phone to the industry leading Phone Check software.

This allows a comprehensive 60+ point check to be carried out in a matter of minutes. Once the phone has passed through testing its next step is determined by the test results.

Repairing the iPhone

If an iPhone fails for any reason, for example poor battery health or maybe a cracked screen, it will require some kind of repair. Our mobile technicians will correct any faults before returning the device for a re-test. Once we are completely happy with each phone it will be given a certificate of quality that will be attached to it right up until it’s received by the customer. This helps provide peace of mind and gives some useful information about the phone (such as current battery health) at a glance.

Polishing

Once an iPhone has passed the tests, it will move to a further cleaning and polishing stage before being put into stock ready for sale.


The most common types of refurbishment undertaken are screens, batteries and buttons, all of these parts are subjected to frequent use throughout a phones life cycle and therefore will often need replacing or repairing. We are so confident in our refurbishment process we provide a comprehensive 12 month warranty with each device sold.

If you want to recycle and sell your old iPhone to us we’ll give you a great price online today.


Browse all our refurbished products

The iOutlet is an award-winning online and wholesale-retail company focusing on refurbished phones, tablets, game consoles, and other tech. The iOutlet is the place to go for certified pre-owned devices where quality and performance are guaranteed. Every device is rigorously tested and nothing is shipped out to you short of perfect working order.

Trust our customers, not just us


“Absolutely amazing company. Have used them for years.”

Jade Plummer

“Quick and friendly service from Holly. Called me back within a couple of hours…”

T H

“Definitely recommend and will come back for the future! Thank you again!”

Aoife May
NEXT DAY DELIVERY*
Recorded delivery
UK Phoneline
We're here to help
£150M+ SOLD
That's a lot of gadgets
Interest Free Options
Choose At Checkout
Loved by customers
Rated Excellent on Trustpilot