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Refurbished tech myths debunked: What you need to know

There’s a lot of confusion surrounding refurbished technology and plenty of myths that can make people reluctant to buy. Some assume that refurbished means broken, unreliable, or not worth the investment, but the reality is very different. Refurbished tech is an affordable, reliable, and environmentally friendly option, if you know what to look for.

So, let’s clear up some of the biggest misconceptions about refurbished devices so you can make an informed and confident purchase.

Myth 1: Refurbished means it was faulty

Reality: Not all refurbished devices were returned due to defects. Many are sent back simply because a customer changed their mind or because of minor cosmetic imperfections. Before being resold, these devices go throughextensive testing and, if needed, are repaired to ensure they work like new.

Myth 2: Refurbished tech won’t last as long

Reality: A properly refurbished device can last just as long as a brand-new one. Reputable refurbishers, like The iOutlet, thoroughly inspect, repair, and test each device to meet their high standards. With the right care, a refurbished phone, tablet, or laptop can serve you well for years to come.

Myth 3: You get no warranty with a refurbished device

Reality: Not true! Trusted sellers back their refurbished devices with warranties, giving you peace of mind. At The iOutlet, all refurbished products come with a free 12-month warranty, so you’re covered in case of any issues.

Myth 4: Refurbished devices will be old and slow

Reality: While some refurbished models might not be the latest release, they’re often just a generation or two behind. These devices are still powerful, receive software updates, and perform exceptionally well—without the hefty price tag of a brand-new model.

Myth 5: Refurbished tech might not be secure

Reality: Security is a valid concern, but when you buy from a reputable seller, all previous data is completely wiped, and the device is reset to factory settings. This means you’re getting a clean, secure device that’s ready to use out of the box.

Myth 6: Buying second-hand is better than refurbished

Reality: While buying second-hand from an individual might seem like a good deal, it often comes with risks—there’s no guarantee of quality, and you won’t get a warranty. Refurbished devices go through professional testing and repairs, making them a safer, more reliable option.

Why choose refurbished?

Opting for refurbished tech isn’t only good for your wallet—it’s also a smart way to reduce electronic waste and get a high-quality device for less. At The iOutlet, we ensure all our refurbished products meet strict standards, so you can shop confidently knowing you’re getting a great device.

If you’re looking for a great deal on a refurbished iPhonetablet, or laptop, check out our latest offers. You might find the perfect device for less.


Browse all our refurbished tech

The iOutlet is an award-winning online and wholesale-retail company focusing on refurbished phones, tablets, game consoles, and other tech. The iOutlet is the place to go for certified pre-owned devices where quality and performance are guaranteed. Every device is rigorously tested and nothing is shipped out to you short of perfect working order.

Trust our customers, not just us


“Absolutely amazing company. Have used them for years.”

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“Definitely recommend and will come back for the future! Thank you again!”

Aoife May
NEXT DAY DELIVERY*
Recorded delivery
UK Phoneline
We're here to help
£150M+ SOLD
That's a lot of gadgets
Interest Free Options
Choose At Checkout
Loved by customers
Rated Excellent on Trustpilot