NEXT DAY DELIVERY*
Recorded delivery
UK Phoneline
We're here to help
£150M+ SOLD
That's a lot of gadgets
Interest Free Options
Choose At Checkout
Loved by customers
Rated Excellent on Trustpilot

How to prepare your games console for sale

Are you looking for a convenient, safe and quick way to sell your old PS4 or Xbox? A way to avoid relentless messages from time-wasters who are just looking to swap for something you really don’t need? Maybe it’s time to upgrade to the new PS5/Xbox series X or opt for a refurbished games console to get great value for money. If so then trading in with The iOutlet is a great option for you.

Here are a few steps to prepare your games console before you send it to us

Firstly, visit the sell my gadget tab on our website, here you will be able to get an instant quote for your games console. Answer all the questions as accurately as possible to get an accurate quote. All the consoles we receive go through our testing procedure and if there are any discrepancies we’ll be in contact, please note this will slow down the process.

To get your console ready, you should wipe it of all data. Before you do that make sure you have saved all of your important data, including your preferences, downloads and any trophies you have achieved. This is part of backing up your device. If you don’t already have your new console this data will need to be backed up to an external hard drive. If you do it can be swapped straight across to the new one. Either way, having this backup to hand makes setting up your new console now or in the future much easier.

The next step is to reset to factory settings. Think about how long you have owned your console, all the messages you have sent to friends when you concede a last-minute goal on Fifa. All the different games you have signed into and different things you have watched on Youtube. You are going to want to wipe all that data off before you sell your console to another owner. That means wiping it back to factory settings, with all your personal data cleaned off the console’s storage. Just a warning, this is irreversible so make sure you have backed up everything you will need. This can be done by entering the settings menu and following the instructions to reset the console. This is the same procedure done when you sell other devices such as smartphones and tablets.

Playstation 4

Once the console has been reset we recommend giving the console a good clean. This is especially important now during the Covid-19 pandemic. Dust everything you can dust, make sure all moving parts still move and all the buttons and sticks are still working. This will help when we receive it as any faults we don’t know about could impact the price you have been quoted.
Finally, you’ll send the games console to us. We would recommend spending a bit of time making sure it is packaged up well, so it will avoid any potential damage with the couriers (we have all seen how some packages are treated). If you have the original box this is much easier as you can slot it all back into the polystyrene. If you don’t you can make it work with any box, just make sure you have some bubble wrap to make the console and controllers secure and ensure they won’t rattle around. Once it gets to us we will give it our usual checks to make sure it’s all functioning correctly plus another good sanitize and if all is well you will be paid the same day. Simple.

Ready to upgrade your games console ahead of your trade-in? Choose refurbished games consoles today.


Browse all our refurbished products

The iOutlet is an award-winning online and wholesale-retail company focusing on refurbished phones, tablets, game consoles, and other tech. The iOutlet is the place to go for certified pre-owned devices where quality and performance are guaranteed. Every device is rigorously tested and nothing is shipped out to you short of perfect working order.

Trust our customers, not just us


“Absolutely amazing company. Have used them for years.”

Jade Plummer

“Quick and friendly service from Holly. Called me back within a couple of hours…”

T H

“Definitely recommend and will come back for the future! Thank you again!”

Aoife May
NEXT DAY DELIVERY*
Recorded delivery
UK Phoneline
We're here to help
£150M+ SOLD
That's a lot of gadgets
Interest Free Options
Choose At Checkout
Loved by customers
Rated Excellent on Trustpilot