Trading in a used device for some extra cash is a no brainer, and there is no better feeling than when the process is quick and easy with The iOutlet. At The iOutlet we’ve streamlined trade-in processes to make a hassle-free system that is simple and quick for customers to use.
How does our trade-in process work?
Start by getting an instant quote online. Search for your device and answer some quick questions about its condition and network then you’ll get an instant price! You can take a bank transfer or, for an increased amount, you can get a gift voucher which you can spend across The iOutlet store. Not sure what device you’ve got? On your device go to Settings > General > About. It’s best to highlight any issues with the device in advance to ensure your quote is as accurate as possible before our team takes a look.
If you’re happy with the quote and ready to trade in, you can fill in the customer details and get a free postage label. If you are able to send the device with the box, plug and charging cable you’ll receive extra value too.
How to prepare your iPhone for trade-in
Before sending the device off, we highly recommended you back up the device manually to a computer and/or to iCloud. This enables you to keep your data, photos, contacts and if you are upgrading to a new iPhone you’ll be able to start it from that backup.
Removing Your iCloud Account
The next step is to remove the iCloud account, the passcode and the device contents (a factory reset). The iCloud account will need to be manually removed (*please note a full reset of the device does not remove this.) This can be found at the top of the settings page. If the device has been sent iCloud locked by accident you can still remove the data, sign in to iCloud.com or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account. Lastly, you will need to go into settings > General > Reset > Reset all contents and settings. Now the device should be a blank canvas and back to factory settings.
That is potentially the hardest part of the process, the rest should be easy! Make sure you remove the sim card from the device, even if the phone number or network provider may have changed. In order to follow Covid-19 protocols and keep staff safe, please disinfect your device with an approved antibacterial solution or anti-bacterial wipe.
Package Your Device Safely
Packaging is the vital last step. In order to protect the device, please use materials to cushion or protect the device whilst it is in transit to be processed by the iOutlet team. Bubble wrap is an excellent choice and it also helps to ensure the device is packaged compactly with no room to wiggle or manoeuvre. If using an Apple original box – even better.
Print the Royal Mail label and attach it to the package, drop it off at a local Royal Mail depot or post office. The rest is taken care of by The iOutlet team and await the payment.
It’s as simple as that! Once we’ve received the device you’ll receive payment quickly and can start browsing iPhone upgrades or our Hot Deals.
Looking to trade in for a newer model?
